If your Amazon Seller Account is SUSPENDED and amazon has asked you for the appeal letter with your PLAN-OF-ACTION (POA), this video is for you.
The video will start with key REASONS FOR SUSPENSION of Amazon Seller Account and brief you about the ways to avoid or save suspension of amazon seller account.
★★ Primary reasons for amazon seller account suspension are ★★
Fake or Counterfeit Products
It's the most important one (watch in Video) easily doable and
easily avoidable
Too many customer complaints or negative feedback
No refund or exchange to customers
Two specific cases have also been discussed to elaborate and communicate this suspension scenario properly.
Followed by, Appeal Letter and Plan-of-Action (POA) that amazon is looking from your side to re-activate or re-instate your seller account.
The Appeal Letter comprises of step-by-step ways to address your issues to Amazon team and specific points to re-open your selling account.
★★ Key points to keep in mind while writing the POA★★
Stay Calm - It's extremely important else your frustration will
reflect in your appeal letter.
Acknowledge the issue - Identify the issue and acknowledge
the same without any explanation.
Apologize - No need to be blunt or don't try to give any excuse.
Accept the mistake and apologize for the same. SIMPLY!
No Emotional Story - Amazon team members are straight
forward and they take the things very seriously. Don't try to take
out emotional fool out of them else it will BACKFIRE on you.
In short, this video will tell you what to do when amazon seller account suspended and methods to avoid the same.
Amazon Plan-Of-Action (POA) Letter Link
https://docs.google.com/document/d/1NCcEMkVWwTfA2zeztzvybEqIhoHs1PMxgsq4yCG7fRk/edit?usp=sharing
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